15. Don’t promise what you can’t deliver.
18. Never miss deadlines. Ever.
35. As Henry Ford II said, “Never complain, never explain.” Be courageous in your business perspectives.
50. If you’re going to complain about something, have a solution in mind and make clear what you want.
57. Develop a high tolerance for ambiguity – you’ll be more satisfied.
67. Understand the skills and abilities that differentiate you from everyone else. Whenever you have the opportunity, use them.
70. Long hours don’t mean anything – results count, not effort.
-Richard A. Moran
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